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PRESSURE WASHER TROUBLESHOOTING

1. How do I winterize my pressure washer?
Winterizing your pressure washer will help protect and prolong its life. We strongly recommend you follow the below steps using antifreeze. Prepare the pressure washer for storage by running a 50/50 mix of water and antifreeze into the unit. This will keep the internal parts lubricated, protected from rust, and prevents the pump from freezing.

» Optimum Winterizing Procedure
1. Connect the antifreeze hose onto the adaptor and quick-connect coupling.
2. Depress button on top of antifreeze container.
3. Continue until fluid exits the pump outlet.
4. Remove the hose from pump inlet.

» Quick Winterizing Procedure
If you cannot do the Optimum Winterizing procedure, you can still protect your pressure washer from winter-damage by doing below:
1. Disconnect all water connections.
2. Turn on the machine for a few seconds, until the remaining water in the pump exits.
    Turn off immediately.
3. Do not allow high-pressure hose to become kinked.
4. Store the machine and accessories in a room that does not reach freezing temperatures.
    Do not store near furnace or other sources of heat as it may dry out the pump seals.


2. How do I toggle between high/low pressure?
The adjustable wand controls high-pressure/low-pressure and adjusts the spray.
Caution: Do not adjust the nozzle while the trigger is squeezed.

» For low-pressure, grasp the collar and slide it away from the gun as shown in. To apply detergent, the adjustable nozzle must be on the low-pressure setting. The high-pressure nozzle position is intended for cleaning. To get the high-pressure setting, grasp collar and slide the collar nozzle towards the gun as shown. Make sure the collar is pulled completely back to lock the nozzle into the high-pressure position.

» The adjustable spray nozzle can adjust from fan to jet in the high-pressure position only. The spray is adjusted from jet spray to fan spray by turning the nozzle as shown in.
Note: The pressure of the spray on the surface you are cleaning increases as you move the wand closer to the surface.

Caution: Jet spray adjustment is very aggressive. Do not adjust while spraying. We recommend that for most cleaning applications a 20° spray angle should be used to avoid damage to the surface being sprayed.

3. Why does the motor not start?

Symptom Cause Solution
Motor will not start. On/Off switch is in the "OFF" (O) position. Turn switch to the "ON" ( | ) position.
Power cord is not plugged in. Plug in power cord.
Extension cord is too long. Extension cord is not proper gauge.
Extension cord is damaged.
Replace extension cord with either a 25' (7.6 m) 14/3 gauge cord or a 50' (15 m) 14/3 gauge cord.
Electrical outlet does not supply adequate power. Try a different outlet.
Tripped pressure washer
circuit breaker
Allow to cool, and restart unit.


4. Why can't my unit reach high pressure?

Symptom Cause Solution
Unit does not reach
high pressure.
Diameter of garden hose is too small. Replace with a 1" (25 mm) or 5/8" (16 mm) garden hose.
Water supply is restricted. Check garden hose for kinks, leaks and blockage.
Not enough inlet water supply. Open water source fully.
Water inlet filter is clogged. Remove filter and rinse in warm water.
Power nozzle is in low-pressure position. Turn power nozzle to high-pressure position.
Pump is sucking air. Check that hoses and fittings are airtight. Turn "OFF" machine, and purge pump by squeezing trigger gun until a steady flow of water emerges through the nozzle.


5. Why does the pressure vary from high and low?

Symptom Cause Solution
Output pressure varies high and low. Not enough inlet water supply. Turn water on fully. Check garden hose for kinks, leaks or blockage.
Pump is sucking air. Check that hoses and fittings are airtight. Turn "OFF" machine, and purge pump by squeezing trigger gun until a steady flow of water emerges through the nozzle.
Water inlet filter is clogged. Remove filter and rinse in warm water.
Discharge nozzle is obstructed. Blow out or remove debris with a fine needle.
Calcified gun, hose or power nozzle. Run distilled vinegar through detergent tank.


6. Why is there no detergent coming out?

Symptom Cause Solution
No Detergent Detergent container is empty. Add more detergent.
Detergent bottle or suction tube not properly connected. Check connections.
Detergent is too thick. Dilute detergent.
Filter on detergent suction tube is clogged. Run warm water through filter to remove debris.
Damaged or clogged detergent suction tube. Remove obstruction or replace detergent suction tube.
Nozzle is in high-pressure position. Turn nozzle tip to low-pressure position.
Discharge nozzle is obstructed. Blow out or remove debris with a fine needle.


7. Why does the garden hose connection leak?

Symptom Cause Solution
Garden hose
connection leaks.
Loose fittings. Tighten fittings.
Missing/worn rubber washer. Insert new washer.


8. Why does the wand/nozzle leak?

Symptom Cause Solution
Spray wand, extension, or nozzle leaks. Spray nozzle not properly attached. Insert the spray nozzle into the trigger gun. Carefully press in against the spring tension, and twist into thelocked position.
Broken o-ring or plastic insert. Call the Toll-Free Hotline.


9. Why is the pump noisy?

Symptom Cause Solution
Pump is noisy Pump is sucking air Check that hoses and fittings are airtight. Turn off machine and purge pump by squeezing trigger gun until a steady flow of water emerges through the nozzle.


10. Why is there water leaking from the pump?

Symptom Cause Solution
Water leaks from pump (up to 10 drops per minute
is permissible).
Loose fittings. Check that all fittings are tight.
Water seals are damaged or worn. Call the Toll-Free Hotline


11. Why is there oil dripping from my unit?

Symptom Cause Solution
Oil is dripping Oil seals are damaged or worn. Call the Toll-Free Hotline


12. Why does the motor buzz, but fails to run?

Symptom Cause Solution
Motor buzzes but fails to run. Supply voltage below minimum. Verify that only the pressure washer is running on this circuit.
System has residual pressure. Turn unit "OFF", squeeze trigger on spray wand to release pressure,
then turn unit "ON".
Voltage loss due to extension cord. Unplug any extension cords attached
and plug the unit directly into the outlet.
Pressure washer not used for long periods. Call the Toll-Free Hotline.

 

TIRE REPAIR USAGE

1. What size hole can the system repair?
The system can repair a tread puncture of up to 6 mm / 1/4” in size. A sidewall puncture can never be repaired.

2. Can it repair a sidewall puncture?
A sidewall puncture can never be repaired, is never warranted by the tire manufacturer, and should never be patched by a tire professional.

3. How fast can I go with a repaired tire?
You can drive up to 80 km/h / 50 mph with a properly inflated and sealed tire repaired by the system.

4. How far can I go with a repaired tire?
You can drive up to 300 km / 200 miles with a properly inflated and sealed tire repaired by the system.

5. Can I use it for more than one tire?
Each model comes with one canister of Dunlop tire sealant which is good for one tire. You can buy additional canisters of Dunlop tire sealant once your original canister has been used.

6. After I use the system, can I replace the tire sealant?
You can buy a new Dunlop tire sealant canister wherever you purchased your product. You can also buy it at www.activeproducts.com.

7. Once I repair the hole with the system, can I get it patched by a tire professional?
Yes, you can get your tire patched by any tire professional. Just let them know that you have sealed your tire with the system so that they are aware of the tire sealant inside. The sealant poses no danger to the tire professional, and there are no harmful gases or chemicals to deal with.

8. Can I use the system on High Performance Tires?
Yes, the system is safe for all High Performance Tires.

9. Can I use the system on SUV Tires?
Yes, the system is safe for all SUV Tires.

10. Can I use the system on Run-Flat Tires?
Yes, the system is safe for Run-Flat Tires.

11. What’s the biggest size tire I can use the system on?
The included Dunlop tire sealant is large enough for any passenger vehicle on the road today. Larger commercial applications would require more tire sealant to effectively seal the tire.

12. Does the Dunlop tire sealant damage the tire or rim?
No, the Dunlop tire sealant does not damage the tire or rim in any way.

13. Is the Dunlop tire sealant dangerous or hazardous?
Although the Dunlop tire sealant is labeled toxic, it poses no danger or risk to users. In Europe where regulations are different the Dunlop tire sealant is not considered toxic. Since the Dunlop tire sealant is not pressurized, there is no risk of explosion, no flammability issues, and no temperature issues.

14. What temperature or conditions can I use the system?
The Dunlop tire sealant has the widest operating temperature range of any tire sealant on the market, from -30’C / -22’F to 70’C / 158’F.

15. Does any tire manufacturer recommend NOT using the system?
No, this system is in use on hundreds of thousands of vehicles worldwide and approved by leading car manufacturers.

16. Does using the system void any tire manufacturer’s warranty?
No, the use of the system itself will not void the tire manufacturer’s warranty, but the nature of the damage, any patch by a tire professional, or the age of the tire may. Please check your individual tire’s warranty for details.

17. Are there any explosion or flammability issues with the system?
Unlike pressurized cans of tire sealant, there are no explosions, flammability, gas or other dangers with the system.

18. How long does the latex last? Is there an expiration date?
The Dunlop tire sealant has a shelf life of 5 years. Just buy another canister and replace the tire sealant in the product.

19. I have a problem using my tire repair product. What do I do?
You may call 1-866-924-7626 or contact us for more information, and step by step instructions on how to use your tire repair product.

20. I want to buy this tire repair system, where do I go?
Visit find a retailer for where to buy and a retailer near you.

 

 

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